Various Locations in the East, South East and London. Covering Postcodes: IP, CO, CM, SS, RM, DA, ME, CT, TN
Dental Directory is a one-stop-shop for all Dental practice needs, from everyday sundries, facial aesthetic products and training, to state-of-the-art surgery equipment including dental units and digital imaging apparatus.
From humble beginnings more than 40 years ago, Dental Directory has grown to become one of the UK’s largest dental dealers with a product range of more than 27,000 different products that cover every aspect of modern dentistry. Dental Directory is synonymous with fantastic quality, innovation and great customer service.
Dental Directory offers next day delivery with an industry-leading order cut-off time of 6pm and has highly-trained field-based and internal sales teams on hand to provide vital service and product information whenever you need it.
More recently Dental Directory has acquired a dental laboratory and engineering business further enhancing the capability of the Practice Services Division group of companies which now employs over 570 people across six UK locations.
We need a Practice Support Consultant to deliver high quality CPD training sessions to the Dental Industry and other Healthcare sectors. You will be required to complete risk assessments in relation to health & safety and offer compliance consultancy support in accordance with regulatory requirements. Promoting our range of services and cross selling products to clients is a further significant part of the role.
To deliver high quality CPD training sessions to the Dental Industry and other Healthcare sectors. You will be required to complete risk assessments in relation to health & safety and offer compliance consultancy support in accordance with regulatory requirements. Promoting our range of services and cross selling products to clients is a further significant part of the role.
Duties & Responsibilities
Deliver training sessions to the dental industry and other Healthcare sectors;
Carry out risk assessments in relation to Health & Safety;
Carry out compliance consultancy visits and offer compliance support to clients;
Complete full practice assessments to assess the status of practice compliance;
Assist practices with CQC and maintaining compliance with other regulatory bodies;
Represent the company at centralised training sessions and trade shows;
Promote all services offered by the company and ensure cross selling opportunities are maximised while attending the practice;
Represent the company brand through specific delivery of training and compliance
Rebook current and book new training sessions following the completion of the training;
Work closely with the company's Business Consultants;
Keep accurate expense documents and mileage tracking;
Work with the sales team to achieve diary utilisation targets;
Visit Member practices, explain the benefits of membership and ensure practices are making the most of their membership
Business development within your designated area to further increase the number of member practices and practices utilising our services.
Standard Company Requirements
To comply with all Health and Safety requirements as outlined by the Health and Safety Executive and business.
To participate in all relevant quality programs and assist as required in quality initiatives.
To ensure PPE issued by the business is worn in accordance with Health & Safety legislation.
Training is undertaken as recommended by your manager.
Carry out any other reasonable request as requested by your manager.
A thorough in-depth knowledge of healthcare specific compliance;
Ability to work independently as well as part of a growing team;
Ability to build strong relationships with a variety of people;
At ease with sales as part of a service;
Excellent communication and listening skills;
Likeable, outgoing individual who is confident in approach;
Able to communicate effectively with persons of different learning abilities;
Able to deliver information using a variety of techniques tailored to the specific learner.
Qualifications & Experience:
Thorough experience of working in the dental and/or healthcare sector
Previous experience of working in a training role
Experience of working in a regulatory environment
IOSH Managing Safely - Desirable
NEBOSH General - Desirable
Level 3 Training and Education Award - Desirable
Driving Licence Required as will be required to drive as part of the role: Yes